Blue Spoon Consulting

solution areas

Visa, Inc. -- "A Corporation Whose Product is Coordination"

Visa was founded by Dee Hock in 1970 deliberately with a system-level purpose and coordination. It remains the only corporation in the world conceived and managed based on biological principles (systems theory). Since 1970, it has grown 10,000 percent, expands at 20 percent a year, operates in 300 countries, serves more than a billion customers, and has an annual sales volume of $1.4 trillion. Hock cites his use of a systems framework as the essential component to Visa's success.

Blue Spoon is the only consultancy in the world with a methodology to design and manage industry ecosystems. We begin with a new strategic model and a deep understanding of how to work with complexity, operating in the space between conventional "analytical" strategy firms and creative agencies. We put the strategic idea itself at the center of strategy. Our platform delivers edge approaches that can be scaled for tactical, operational, and strategic solutions.

Blue Spoon brings special skills, expertise and relationships to help clients solve systemic performance challenges. We focus on reshaping broader markets, industries, or social arenas, working without boundaries or bias to mobilize large numbers of participants around shared marketspace. This is about moving away from an 'experience curve' based on functional expertise, and toward a 'collaboration curve' that can shift multiple markets simultaneously. We customize our solutions based on individual needs and business goals – there’s nothing off the shelf. We view our role both as a firm that ‘does’ strategy and a firm that advises on the ‘doing.’ Execution matters to us: strategy has meaning only in terms of tactical achievement.

Because of the systemic nature of our model, and our commitment to translate new systems concepts into corporate practice, we work for only one company in an industry. Unlike most business consultants, our aim is to implement our ideas.

  Advise Design Implement & Evolve
Strategy-Level Solutions
Industry Ecosystem Development

Innovation and Growth Consulting

Strategy

'Skunk Works' for New Systems Concepts

Strategic Marketing and Communications

Operational-Level Solutions
New Business Ecosystems

Channel and Collaborative Market Development

New Concepts of Organization

Simulation-Based Learning

System Dynamics Modeling
Tactical-Level Solutions
Ecosystem Marketing

Integrated Brand Management

Marketspace Alignment Creative Problem Solving and Special Projects

 

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